SMA COMM Complaint Fort Lauderdale Florida
This letter is to complain about service I recently received from a Marketing service representative named Anthony Pasquale.
I called SMA COMM to find out how to deal with a problem I've had with Marketing Services. After I had been on hold for several minutes, Someone finaly came on the line. I had to explain my problem to him several times because he did not seem to be listening and therefore asked me the same questions repeatedly. Then put me on hold for several minutes, and then returned to say he could not help me. Needless to say, I was quite frustrated.
I expected a much higher level of service from a Marketing company, and I am quite disappointed. Because I do not want to spend any more time on this problem, I am Canceling all service immediately, and I they will not give a full refund. I will informing all consumers and associates about this experience.
Consumer protector
williamstown, New Jersey
U.S.A.
1 Updates & Rebuttals
Anthony Pascale
Fort Lauderdale,Florida,
U.S.A.
TOTAL BS
#2REBUTTAL Owner of company
Tue, May 19, 2009
As the owner of SMA Communications I'm letting the reader know that the report written is completely false and written by a local marketing firm to just try and cause harm to my company. My company name is misspelled, my name is mispelled, and I do believe if one tried to actually find the person that wrote the letter that the person and the company does not exist. First and foremost, as the owner of the company I am not a sales person nor am i a marketing sales person. I run a tight ship, and SMA Communications (www.smacommunications.com) works and represents a majority of the top marketing firms in the county with sales and service. Ask real companies with real people and you will get the real answer.
Anthony Pascale
SMA Communications