Complaint Review: SMA Comm

I contacted the SMA COMM and wanted some answers in ref to their false marketing campaigns. They hung up on me 3 TIMES! No exaggerations. I know half of you won't believe me because I was the STUPID person. You will believe me when you are 15,000 dollars in debt and in danger of losing your company like i was. I contacted my family members who are professionals in the legal world and had them contact the company because i was not getting anywhere with them. They began to tell one of our family members that there are hidden fees. First of all what kind of marketing agency tells you word for word 'now dont forget there will be hundreds of dollars in hidden fees.' None thats what I thought. The family member asked to be faxed all documents given to us to examine any small font print. They refused to fax and said they could only mail them the documents. The family member also said they heard at the beginning of the conversation 'all conversations will be recorded.' They asked the so called manager to hear all phone conversations that took place with me to see if we misunderstood anything they said about 'hidden fees'. They refused ONCE AGAIN and said they would make the conversations available under court order. After the family member said your company is a complete and utter scam the SO CALLED manager hung up on them. What kind of marketing agency would do that? I was literally bankrupt. I camped out with our laptops and cell phones plugged in making the necessary marketing firms to come out of the Hell I was put in from SMA COMM.

Anonymous
davie, Florida
U.S.A.