Complaint Review: Small Business Advisors

They called me initially promising assistance in getting an SBA loan for my small business.  I paid them $400 for help in getting an SBA loan for my startup business.  I reviewed the papers they needed me to sign and it was only for permission to review my credit and for authorization on the checks I gave them.  They repeatedly said that I'll get all this money back at the end of the year in taxes if I write "Business Credit" in the memo section of the check.

I was supposed to send them more financial information, about 6 pages worth, but I never got around to filling it out and sending it to them. 

They call me a week later saying they reviewed the information I sent (which I didn't) and that I qualify for a larger loan, but they need $1400 to write up a special SBA business plan.   I mentioned I already have a business plan written and I would supply that to them, but they said it wasn't sufficient.  I refused to send more money and ended the call.

They called me back 2 weeks later saying once again, they reviewed my account papers (which I never sent into them) and they are suggesting I go with a Premier Incorporated SBA loan so I can get a bigger loan.  They wanted a check for $800 now for the submission of the special premier SBA loan paperwork.  I refused to send any money as I don't have it.  They again said I will get all this money back because Obama is giving these loans away for free.  I refused to send more money and asked for a refund of my initial $400.  They refused saying work was done on my account to process paperwork.  I mentioned how I never sent it in and they promptly ended the call.

I called the main toll free number off their website and asked about the process to get a refund.  They said it needs to submitted in writing but they reviewed my account and any work that was done will be deducted from my initial payment.  I have written up a request for a full refund and will be submitting it to them shortly.