Print the value of index0
  • Report:  #1202156

Complaint Review: Smartfax.com

Smartfax.com Internet Fax Services Fraud credit card charges, authorized charges Internet

  • Reported By:
    Whitaker — Rocky Mount North Carolina
  • Submitted:
    Fri, January 16, 2015
  • Updated:
    Fri, January 16, 2015

Smartfax.com pretends to be a U.S. Company however it is a one man operation based out of India.  Prior to learning of their tatics I actually had an account with them several years ago.  Somehow they are "hacky" enough to capture new credit card information on perivous custmers.  They advertise their service at $6.95 month.  I did not request a new account however they debited my card $181.04 for a service going to a medical doctor in Texas and I reside in North Carolina. 

They will not respond to a complaint or dispute and if you continue to call them they place you on hold and return to the line pretending to be someone else.  They will never investigate a complaint, return your call or issue a refund regardless to any supporting evidence you may provide them.  I also blame the banks that allow them to continue the practices.  I will give an update on the bank if it is not handled to my satisfaction.

Respond to this Report!