Complaint Review: Smartsavings Center

We also order a book from Discount book sales and it went thru hotbooksales and they in turned said payment would be processed by smartsavings center.
We have a copy of the confirmation email stating that for a $1.00 monthly membership fee we could get book at discount. Then, we could cancel membership later before the next month. Our credit card shows the purchase of book and membership fee and also an added charge of $29.95. I called and was told that the $29.95 was the actual membership fee and the $1.00 was the processing charge so I cancelled membership. No where on confirmation email does it state an added membership charge of $29.95 to be automatically applied to my account monthly.

I will be contacting my credit card company next. I have copy of cancellation email. There was nothing on any of our confirmations about extra charges except that for a low fee of $1.00 monthly. If the billing cycle had been a few days later, I would have had another charge of $29.95 before noticing this scam and illegal charges.

Jim & di
Parks, Arizona
U.S.A.