SmartSavings - DiscountBookSales credit card fraud, unauthorized charges Boca Raton Florida
I ordered a book from Discount Book Sales for $4.33 on March 1st. On my Credit card statement for balance due May 1st there were 2 separate charges for 29.95 from DBS and 3 separate charges for $1 from variations of Smart Savings Center.
I called the number on the statement and the DBS operator told me that they had "enrolled me in a membership" when I ordered the book. She further stated that she would be happy to cancel my "membership" but would not refund any of the unauthorized charges. I was unable to make contact on the Smart Savings Center numbers.
Like others have reported here, I had to cancel my Credit Card.
I filed a complaint with the Florida Attorney General's Office (((link redacted))). Under "consumer protection -> file a complaint"
Inidaho
Boise, Idaho
U.S.A.
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1 Updates & Rebuttals
Inidaho
Boise,Idaho,
U.S.A.
Smart Savings Center - Discount Book Sales.com credit card fraud, unauthorized charges Boca Raton Florida
#2Author of original report
Tue, April 14, 2009
I ordered a book from Discount Book Sales for $4.33 on March 1st. On my Credit card statement for balance due May 1st there were 2 separate charges for 29.95 from DBS and 3 separate charges for $1 from variations of Smart Savings Center. I called the number on the statement and the DBS operator told me that they had "enrolled me in a membership" when I ordered the book. She further stated that she would be happy to cancel my "membership" but would not refund any of the unauthorized charges. I was unable to make contact on the Smart Savings Center numbers. Like others have reported here, I had to cancel my Credit Card. I filed a complaint with the Florida Attorney General's Office. Under "consumer protection -> file a complaint" Inidaho Boise, Idaho