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  • Report:  #482346

Complaint Review: SmartSavingsCenter.com - HotBookSale.com

SmartSavingsCenter.com - HotBookSale.com Fraudulent charges Lebanon, Tennessee

  • Reported By:
    Jim K. — Lebanon Tennessee USA
  • Submitted:
    Wed, August 19, 2009
  • Updated:
    Wed, August 19, 2009
  • SmartSavingsCenter.com - HotBookSale.com
    p.o. box 810365
    Boca Raton, Florida
    United States of America
  • Phone:
    800-511-65
  • Category:

This story is about-------Walter ****, Boca Raton, FL  33431


On June 15, 2009 I ordered a book from hotbooksale.com.  When the order didn't add up, I canceled and re-ordered, again the figures didn't add up, so I canceled again.  About a week later, even though I had e-mails confirming the cancel order, I received the bookm then I had to turn around and pay almost $5.00 to ship it backl.


When I got my next bank statement, there was a charge of $19.95 from Smart Savings Center.com.  When I called the number on the statement, the lady told me that this was a membership fee.  A membership fee from what??


It had all started with hotbooksale.com. even the invoice that I got with the book had hotbooksale.com and also SmartSavingsCenter.com on the top of the page.


How can the company do this??

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