Smartsavingscenter.com Unknown company, SmartSavingscenter.com, jacks $14.95 from my account. Boca Raton Florida
I opened my online banking account to find that I had been charged $14.95 from a company called smartsavingscenter.com. I make a lot of online purchases through amazon.com and alibris.com, but have made none in the past few months. These are the only two things I can think of that would have triggered a charge on my account.
I immediately called my bank and filed a dispute before the item posted and they have begun an investigation.
I have never heard of this company and can't imagine such a charge. The website reveals very little--it looks like a cupon/giftcard company? I'm not sure.
I'll update.
Ashley
Cumming, Georgia
U.S.A.
2 Updates & Rebuttals
Blondie
Scottsdale,Arizona,
U.S.A.
Hotbooksale.com
#3Consumer Comment
Sun, September 28, 2008
I recently purchased books from hotbooksale.com and when I checked my credit card statement, showed two charges from smartsavingscenter.com -- one for $11.46 and the other for $19.95 -- a company that I had never even heard of. Be aware of sites that have "powered by smartsavingscenter.com" - this is a phishing scam! These people need to be stopped!!!
Ashley
Cumming,Georgia,
U.S.A.
Smartsavingscenter.com through hotbooksale.com
#3Author of original report
Thu, September 18, 2008
My bank notified me that I've been charged since March of this year ranging from $9.99 to $14.99. I have filed a claim and they will reimburse me for the last 60 days.
After much sifting in my email, I found that the charges are linked to one hotbooksale.com where I purchased a book February 11, 2008. I found the link through google shopping.
After the purchase, I received an email stating that smartsavingscenter.com would be sending my order.
Immediately after that, I received another email thanking me for signing up for the 7-day trial period for vaguely described savings. I never signed up for any of this, nor did I authorize any charges on my account.
I called the toll free number for hotbooksale.com as well as the number for smartsavingscenter.com. Both are the same format.
I called and I was the second caller in line for customer service.
After 4 minutes of waiting, a recording comes on telling me there is a high volume of calls and I can either leave a message on voicemail or continue waiting.
I continue waiting, but now I'm the fifth caller in line.
The same message comes on again. Do you see a pattern?
I left a message instructing them to call me back, but I won't hold my breath.
Here are the numbers I called:
Hotbooksale.com = 1-866-566-8437
Smartsavingscenter.com = 1-800-511-6538
Also, here is an address:
HotBookSale.com
PO Box 810365
Boca Raton, FL, 33481 - 0365