Complaint Review: Smartsitegenert

i answerd this email on 3/7/16  i paid $4.95 sent to another window  and paid another $47.00  for more infomatiom.    i was supose to get dvd to watch   could not get into the members .  i called the number and talked to a person named rose  she  was to send me the right email address did not recive  checked my bank account  snd there are charges on my account i did not ok  its over $200.00 dollars . i called the customer service at 9 am on 3/14 / 16  sugar said the account is  cancelled . but to get my money back sugar would send me anther email to go throuh refund  its now 2:00 pm still have not recived                                                .this is one big ripoff