SmartStyle Salon AKA Saralyn Appointment not kept, no phone call, no explanation, left sitting there waiting Phillipsburg New Jersey
Made an appointment by phone on June 27, 2013 with stylist (?) Saralyn for 9:00 am on Friday morning, June 28, 2013 at 9:00 a.m. Got to salon at 8:55, no one was there. Waiting till 9:00, no one there to open. 9:10, still no one there. I called Salon, no answer. Sitting there waiting, and waiting, and waiting. Finally at 9:30, I left a note for Saralyn, thanking her for her "great customer service", being sarcastic, as there was no customer service! As this is a 24 hour Walmart, and the Smart Style Salon is located in the Walmat, Saralyn could have called the Courtesy Desk and asked them to put a note on their door/gate, stating that something had come up and they would call clients to reschedule, or whatever. Today is Monday, and I still haven't heard from that girl or the Salon! I will never go back there again, and am totally disappointed in Saralyin.