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  • Report:  #779158

Complaint Review: SMC home business

SMC home business NEVER, NEVER sign-up with this company if you're smart. They have NOT done 1 single thing that they claim they would do. They LIED dureing the sales call. they will not allow me to have a copy of the 996 Flower Glen Street, Internet

  • Reported By:
    sshardridge — oklahoma city Oklahoma USA
  • Submitted:
    Wed, September 21, 2011
  • Updated:
    Tue, December 13, 2011
  • SMC home business
    Internet
    United States of America
  • Phone:
    800-345-4762 or 888.839.8
  • Category:

Hi Stephani, I checked in your
> account here and the notes from our quality control
> department states that the rep explained the free website
> would only be the items in the big value book, and you
> cannot add any additional items to this sight- please call
> customer services, at 800-345-4762 and they can give you
> more details about the call. Please let me know..........  this is a complete LIE!!  I asked the sales person before I agreed to purchase if I would be able to add my own items to the website & he replied "YES, up too 100".  He did not say that the option I was purchasing did not have this option. I have asked the company for a copy of the "sales" call between myself & their emplyee & they will  not allow me to have one. Or listen to the call.  I have called numerous times to speak with a Mgr or a supervisor & have left messages on their voice mails & I have not once receive a phone call from anyone. When I signed up they tell you that you will have a poerson coach for like 90 days. well 1 month went by & I never once heard from anyone. So I called and set up an appt for the coach & I to talk. He called me & said that he (Patrick) had to leave early and wanted to know if I would agree to reschedule, which I did. The next appt. he called me and said that he did not have times to do any appt. wanted to know if someone else could do it, which I agreed & said that's fine. He repkied & said that she would camm me in about an hour from now though. I said "OK".. Well she called like 2- 2 1/5 hours later & left a message saying sorry and said she would call back tomorrow & she never did. well another 3 weeks went by or so and I called them & they set me up with a lady named Brenda, she went over some things and said that she would call once a week for 90 days & then I never heard from her again. 2 weeks went by and I called & complained and they told her that I called & what  said. When she called back she was rde & said "you have my #. You can call anytimes you want. I was like that's not what we agreed on:.. Everything down hill from day 1!!!!!!!!!!!! WORST COMPANY EVER FOR A HOME BASED BUSINESS!!!!  THEY SHOULD NOT EVEN BE ALLOWED TO SATY OPEN FOR BUSINESS!!

1 Updates & Rebuttals


Big House Of Gifts

Florida,
United States of America

SMC works great if....

#2Consumer Comment

Tue, December 13, 2011

If you are smart with your money and willing to work for for money then SMC will work for you. Not only do I sell SMC products but me and my family love and own many of their products. Look, if you want to get rich quick and expect money to fly in without any sweat and hard work then you need to wake up or play the lottery. I have been in business with SMC for the past 2 years and I make great money on my website www.bighouseofgifts.com and on Ebay.  The tricks of this trade are... 

1. sell on ebay first - sell your first 100 products free (auction style), no money out of pocket then when you are comforatable open an ebay store and list atleast 200 items that you think would sell great. A store cost less then an SMC Ecomerse website but is has an automatic traffic of millions.  Don't think you have to undercut other sellers who sell the same SMC product on ebay, I sell my items at the book price.

2. Build your own website only when you have a customer base.  It takes alot of work to bring customers to your website but I use 3Dcart because they are very easy and have so many great advertising and business building tools to keep your customers coming back on a daily or monthly basis and at no additional cost as it is included in your monthly fee. However I didn't start my website until I had a customer base of 270 people. Its an easy calculation... 1/3 of your business will return. I low balled and calculated $1 average sale per returning customer (90 returns) = $90 a month enough to cover monthly website expenses and have extra to put away and expand the business.

3. Buy the SMC catalogs. Everyone I show the catalogs to buys something. You can start off with one catalog and show it around to family, friends and co-workers, they will buy something. Infact they will always be asking for the new catalog which my family, friends and customers do all the time.

Look the point is... You have to work if you want SMC to work for you.

If you are worried about losing an investment.... visit my website, email me from there, I will be glad to help you get started at no cost, so that you can see if SMC is something you want to invest in. It really is not that hard. Will you be raking in the thousands at first? No. You will start earning nice pocket change. Once you work at getting more customers, you will make decent money but you will always have to continue keeping in touch with your customers and finding new customers... If this sounds like to much work for you then SMC is not for you. If you want to get rich quick, you'll have better luck playing the lottory.

Make sure if you do decide to join SMC, join up with the minimum... Just the membership. You don't need a website right away. They will send you catalogs, so sell from those first. Plus all there websites look like a 5 year old put them together and you will not have many sales on a website that does not look professional. SMC send you a start-up package. Read it all, watch the video if they still send it top you...which I think they do.... If you really are not sure, visit my site and email me, I will be glad to talk to you about your concerns and questions.

SMC has been a great for me and it can be for you too if you really want to make it work. 
I just hate to see so many negative things about a company that has worked great for me.

PS - I am not an SMC employee or owner, I am a consumer and seller of SMC products.

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