Complaint Review: SMC Specialty Merchandise Corporation

Signed up for life time membership of $315.00, with agreement to not take payment out of acct. till 3rd of the following mounth, they took the payment 7 days early causeing us $60.00 in overdraft fees. Called and was told that they would review tape of agreement and fix mistake. Called several more times, was told by one person that they made the mistake and a superviser would review and get back to me, never happened and was treated disrespectfully by several employees and finally I gave up on it. With your membership you are to get a free website though a company that is the only company that can legally do smc websites, the site they do for you only has half of they products on it, you have to pay extra to get all the products on the site and then they charge you a mounthly fee to have the site.
Ordered merchandice that was poor quality and they would not reimburse money or exchange for the same product new.
1 year later they took $49.95 out of acct. for yearly membership fee, I thought that when you pay an amount 1 time for a life time membership that was all you would pay, not a fee every year to continue your membership.
They talk a lot of BULL and lie through their teeth. DO NOT deal with this company, they will rip you off!!!
Tom Bosely does tv advertisements for this company and I believe that he is just as crooked as this company and it's employees.

Kevin
LaFarge, Wisconsin
U.S.A.