Complaint Review: SMC - Specialty Merchandise Corporation

SMC is a company that sounds good to others by stating that they will help you build a business using the internet to sale their murchandise under your website and they will hold the cost of warehousing the merchandise. all you have to do is start a website then advertise their products that they will ship to your customers. you get the profits of the differnce in the price they charge for the product and what you advertise the product for on your website. Sounds good doesnt it. Well this is the problem they want you to buy a kit that may or may not come then they want you to use them to make the website otherwise you cant have one, then if you agree to this they say you can cancel at anytime. NO you can Not! they do not refund your money, they give you a run around then send you to collecions for the membership fees that you may or maynot have agreed to. I cancelled my membership the very next day. was told it would be credited to my account. this never happend! when i call the CSR i get this lets lay stupid routine the gets old after doing it over and over. i have been sent to collections for money that this company owes me. i was blocked from ordering anything on their site because in theur system i was paying monthy fees instead of the yearly fee i already paid that they never refunded. so i was going to make my money back by ordering products to sell, then cancel after the year was up. No this didnt work cause i couldnt order since my montly fee wasnt paid. What fee? i paid in in full for a year. This is when they stat they money was refunded in April that year. I sent them the copy of my bank statements from Feb to may which showed the smc transaction of their deduction and no refund. i still have yet to get my money back and have had to disput several collection agencies on my credit report.

Jessica
Jefferson, Georgia
U.S.A.