Complaint Review: Smcorp

10-24-2006, paid smc $3995.00 to set-up website. recieved e-mail 11/14/2006, site should be set-up in 2-4 weeks. called smc 12/27/2006, informed their Tech nathan,thati was unable to find my site. he informed me they sent a e-mail that the site was set-up.He was told to set-up my site or refund my money.

I was told by the tech to fax my refund request, which i did 1/19/2007, received e-mail, my e-commerce website and/or ,merchant account and gateway was review and smc had declined my reguest for refund.

this problem could have quickly been resulted had the tech researched,corrected,and re-sent information i needed to utilize the web-site i paid for.i'm disable needing extra income to cover medical needs so i truly do not have $3995.00 to give away. smc set me up to take my money, this is not right.a complaint was sent by e-mail and u.s. mail to bbb.

Shah'cee
Stockton, California
U.S.A.