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  • Report:  #1059553

Complaint Review: Smile Care Dental

Smile Care Dental BAIT AND SWITCH DENTAL OFFICE Chino California

  • Reported By:
    Fernando — Montclair California
  • Submitted:
    Sun, June 16, 2013
  • Updated:
    Sun, June 16, 2013
  • Smile Care Dental
    12233 Central Ave
    Chino, California
    USA
  • Phone:
  • Category:

I took my stepson here to get his ortho done. The staff was pretty helpful and nice. We got the a consultation and were told that thru our dental insurance company partial costs would be covered. We were given payments of $80 a month and $2500 total estimate. We agreed and on our second visit I noticed on the paper that our costs had gone up and they told me that my payment was now $125 a month and they maxed out my insurance coverage. I called the insurance company and they told me that they maxed out the benefits and they were also charging me the difference which came close to $5000 when I was initially quoted $2500 total. They did his top brackets on the initial appointment and they refused to reimburse me or hold up their end of the deal after I confronted them. They are complete rip offs and should not be in business. They gave me the run around the whole I questioned getting my reimbursement.  DO NOT GO TO THIS DENTAL OFFICE!

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