smokinginstyle.com Rollies International Ordered a water pipe november 9th still have not recieved it as of mid December, Internet
I purchased a waterpipe from this godawful site on November 9th. Only reason I chose this site is because they had a waterpipe that caught my and my brothers eyes. I purchased this, wary of being ripped off because it's in Canada and well the site is a bit hrmm, let's just say craptastic.
So let's fast forward to last week. I call them, it rings and rings some more. Finally a person picks up, he sounds very uh let's just say "inebriated" and promptly tells me that he will be shipping my item later that week, probably Friday. So lets fast forward even further to today. I called around 11 or so, got the machine, (lol of course I did) left a message asking basically, where the hell is my waterpipe? Waited til about 1 and called back. It rang and rang. I called back again and boom, voice mail. So not only are these smucks unprofessional they are now screening my calls.
No doubt I interrupted a precious smoking session. Come on guys, I know you sell bongs but can you at least be professional? LOLNAH, so I have left another message and still nothing. Even as I type this I am trying to figure out why the fook I have not received either the waterpipe or hell, a f***ing refund.
LOLCANADA, thanks for doing your country proud. So perusing the interbutts I found this wonderful site called rip off reports that dedicates the bandwidth to exposing crap companies such as rollies international and their lovable leader, Marlo Franson.
STEP ON DOWN MARLO, take a bow son, you have successfully scammed me out of my money.
1 Updates & Rebuttals
Rollguy
Vancouver,British Columbia,
Canada
Smokinginstyle sent order and all was good
#2REBUTTAL Owner of company
Sat, January 15, 2011
As the customer made the order he understood, the order would take time to arrive usually 3-5 weeks as we state but sometimes a bit longer, you know xmas time and all, busy busy. I have 100's of orders to deal with and nobody but me and my buddy helping me pack orders to get out at xmas time. Where upon sitting upstairs waiting for phone calls does not happen, as this is small company as the customer understood. So why make all these false comments? The customer got his order and he knows this, there was nothing wrong as his account would have been updated to show it was shipped. There is no reason for this inaccurate or shameless comments of the writer to be so mean over an order that takes time to arrive. Do not believe his comments or insults, we got his order and he knows it other than he want to be mean. So the site is good, this customer was not accurate at all in his comments other than to hurt me for no reason. So remember because you have to leave a message, means I am not around to take the call. Unlike other sites that don't even have phone numbers, why question mine. Least he got the order.