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  • Report:  #319854

Complaint Review: Snappy Music

Snappy Music chargeing my bank account for services I did not order Internet

  • Reported By:
    Quincy Massachusetts
  • Submitted:
    Fri, March 21, 2008
  • Updated:
    Wed, June 16, 2010
  • Snappy Music
    Internet
    U.S.A.
  • Phone:
    888-807-8277
  • Category:

I did set up service with this company, which was real easy, but after doing everything right I found out that my system was not compatibe with my player so I canceled. This was within 5 minutes. But now there is no way to get ahold of this company as the listed phone number is never answered. This is just crazy. I have no way to get this money back that I can find.

Larry
Quincy, Massachusetts
U.S.A.

2 Updates & Rebuttals


Kati

claremont,
New Hampshire,
U.S.A.

NO online customer service available

#3Consumer Comment

Wed, June 16, 2010

As an employee of this company, you should be ashamed of yourself. You KNOW there is NO online support, you KNOW there is no telephone support, you KNOW there is NO way to cancel your membership, you KNOW your company is STEALING money from hard working people. SHAME ON YOU for working at such an unethical and deceptive company. I hope the Attorney General's office comes after you all. You deserve it.


Snappy-music.com

Atlanta,
Georgia,
U.S.A.

Customer Support

#3UPDATE Employee

Mon, March 24, 2008

Please login to the website and click the Contact Support link. We have live chat support, phone support or you can submit a helpdesk ticket and someone will respond to you within 12-hours.

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