Complaint Review: Soccer4less

I had ordered a jersey from the website and received an e-mail saying the jersey had shipped: "I just wanted to let you know that I've shipped your order as detailed below. Shipping takes 2-4 weeks for most places, please read item description for shipping time for your area."

A receipt was included with item #, description, but the tracking # was left blank. The email message also stated: "If you do NOT get your item after about 4 weeks please contact me. Please have that order nubmer from my checkout NOT the eBay item number and your first and last name. This info must be at the top of every email so I can hlep you more quickly."

Since Soccer4less states shipments typically take 2-4 weeks to ship and they should be contacted if the shipment is not received after that point, I sent an e-mail inquiry. They did respond with "Hi, i check info this order ship 9/11/2008 so please wait 1 more week if still not recive i can offer re-ship. maybe prolem with custom."

Again, I received nothing. I contacted again receiving this response: "Hi, here is tracking RB5114501579TH please check and let me know i will check with post office ehre. if custom reject then i can re-ship order if mroe than 1 month." The tracking number was not traceable.

I immediately began contact attempts with this company asking for a reship or a refund. It's been weeks now, and I've heard nothing. I don't want anyone else to lose money from scams such as this, which is why I'm sharing my story. This is the first time I've been scammed from online shopping. I hope that this company can be shut down and fined for fraud.

Michigan
E. Lansing, MI, Michigan
U.S.A.