Complaint Review: Social Xpand

The SocialXpand company is one of the most misleading services I have ever seen, and without a doubt one of the poorest products I have ever used. The reel you in with promises that they will provide a web site that will help you manage social media accounts and get you customers. However, they do not provide help at all. The only help they give is pointing you to a website that you will have to buy cold leads from.

To be honest, i should not have fell for this ripoff. i was looking to start a company and thought they would be a good way to get started seeing as they offered not only a product but help getting customers. The problem is, upon signing up and signing the contract there is no way to cancel it if you are dissatisfied. I have never heard of an internet service making you pay hundreds of dollars a month and providing no way to cancel if you are not happy.

The thing about it is, they slip it at the end of a long contract and don't at all mention that you cannot cancel for 2 YEARS.

In addition, the website they provide is subpar and low quality. There are many options such as Hootsuite and AgoraPulse that are hundreds of times better and provide better service all around. However, the user interface of this product looks like it was made 20 years ago.

I advice anyone who hears of the company SocialXpand that you run away. It is not worth your time or money. I am just writing this so that others will know ahead of time that they are going to waste thousands of dollars creating dealing with Brian Weiss from Social Xpand.

PS: I am now a social media expert for a billion dollar company that has used many products since being ripped off by this product so i just want to warn others and advice them to pick another way to manage your social media.