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  • Report:  #1350677

Complaint Review: socketlabs

socketlabs Waste of time as they reject as they please... Aston Pennsylvania

  • Reported By:
    CosmeticVacations — Fort Lauderdale Florida USA
  • Submitted:
    Wed, January 18, 2017
  • Updated:
    Wed, January 18, 2017

Socketlabs offers a smtp service to send emails.

After the sign up, I had to wait for about an hour and then I received an email saying I was declined. Then I called and spoke to Justin in support who was not able to answer me a simple question. He then hung up on me!

I called back and spoke to a supervisor. He then told me that they decline about 60% of business. I only received a bogus explanation of why my company was declined!!!


TOTALLY unprofessional

They should provide on their website which kind of businesses they don't want and that they decline about 60% who sign up for their service. Otherwise they waste the time of about 60% of businesses that sign up!

They told me they do not have to explain to me the reason why I was declined, but I guess they did not see a great business potential, as I signed up for the free version to test their service.

Michael

Fort Lauderdale, Florida
(((email REDACTED)))

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