Complaint Review: Soft-for-Sale

I'm afraid I've been the victim of internet fraud, and have been taken by a company called Soft-to-Sell for the sum of $97.95. I ordered ACT! 6 software online from the before mentioned company on 8/19. 2004, but it was never sent. I was notified on 9/17 that my order was cancelled because they were out-of-stock and did not expect to have it again. I was told via email that my refund would be forthcoming, but to wait for one or two billing cycles to see it. Thus, I waited, but no refund! Subsequently, I contacted them numerous times through their website but I never received another response.

Since I waited over sixty days from the day my software was ordered to notify my credit card company, they say that they can't help me. Any sage advice?

Lisa
Orlando, Florida
U.S.A.