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  • Report:  #334609

Complaint Review: Software HQ.Net

Software HQ.Net I wanted to purchase an upgrade in my Adobe Reader. I was lead to believe that the charge was $13.00. I gave the credit card information to purchase it. Then, I get my statement and I notice that I was charged $70.80. This has lead to a stressful argument with my wife and I. I am reporting this to the better bureau of business in Ohio and save my bank statement. Ohio

  • Reported By:
    Hot Springs Arkansas
  • Submitted:
    Sat, May 24, 2008
  • Updated:
    Sat, May 24, 2008

I wanted to purchase an upgrade in my Adobe Reader. I was lead to believe that the charge was $13.00. I gave the credit card information to purchase it. Then, I get my statement and I notice that I was charged $70.80. This has lead to a stressful argument with my wife and I. I am reporting this to the better bureau of business in Ohio and I will save my bank statement. I have not noticed any change in my service.

Daren
Hot Springs, Arkansas
U.S.A.

1 Updates & Rebuttals


Robert

Buffalo,
New York,
U.S.A.

Why are you paying these shmoes

#2Consumer Comment

Sat, May 24, 2008

for something that has ALWAYS been FREE???

Adobe Reader has been FREE for as long as I can remember.

You can download the current Adobe Reader directly from Adobe at

http://www.adobe.com/

Also, Adobe Flash Player is also free from Adobe, so please don't pay anyone for that program either.

I would dispute the charge with your credit card company - what the heck, ya don't have anything to lose.

""I have not noticed any change in my service.""

I don't understand what you mean by this. What change in service were you expecting?

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