softwarejust.com Tradeonline sold me counterfiet copy of Quickbooks. License number was unable to be registered with intuit. Internet
I purchased quickbooks Pro 2010 from nextag site and used the cheapest company price to buy. i did not see anything unsusal about the company. However, I also did not see anything about the company that would indicate it was out of China. Once I purchased I got a response from a company in China saying they got my order and would be mailing it out. I received the product within 14 days. I loaded it onto my computer.I was able to upgrade and use the software that day with no troubles. A month later i went back into the program to do some more work and I received a message that I had to register the product with intuit and I was to call intuit to get a code. When doing so, they asked for my license number on the box. Once I gave that, they told me that i was using a counterfiet copy. I asked them to explain and intuit just said that the number was invalid in that it was a number already used several times.I tried to research the company i purchased from but they have a screen. They never tell you they are out of country. It was called TradeOnline and then another name: softwarejust.com It is very misleading. They have a web site that is called softwarejust.com The prices are CHEAP, and now I know why. There is no phone number or address on the site. When I emailed tradeonline@hotmail.com, they did respond in a timely manner. However, they told me to mail it back and they said they would analyze it. The next email they wrote said that they hoped i could find someone to help me with it so I would not habveto to pay to have it shipped back to China. They didnt give me the address to mail it back so I emailed again and to my surprise they emailed back with an address and phone number in China. I used Pay Pal for the purchase. I filed a complaint with Pay Pal so that this person can not longer use that service to rip people off. I did not mail the product back to China. Unfortunately for me, Pay Pal could not refund my money because I discovered the problem after 45 days of purchase. I don't use the product regularly but if I had discovered a lot sooner, I could have got a refund from Pay Pal.