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  • Report:  #1248530

Complaint Review: Softwarepros

Softwarepros Bait and Switch Internet

  • Reported By:
    JoAnn — O Fallon Illinois USA
  • Submitted:
    Fri, August 14, 2015
  • Updated:
    Fri, August 14, 2015

Thought that I was purchasing avast security software for a new tablet. Once I submitted the submit button, Softwarepros pops up, showing a whole host of other software to download, and congratulations for joining the club. I never downloaded anything, because avast for my Android device was not offered.

Next day, I look at my credit card and see that Software Pros have charged my card $70.94. I call three different numbers and get a recording"We are closed. Our normal business hours are 9-5 Eastern. But, it makes no difference when I can, they're never open.

I sent three emails requesting a refund; no response.

I'm disputing the charge, and blocked any future charges on that card. I'm also checking with Life Lock to see what's what. I will close this card.

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