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  • Report:  #1137198

Complaint Review: SoftwarePros

SoftwarePros  And I wont be bullied! Internet

  • Reported By:
    Linda — Denver Colorado
  • Submitted:
    Tue, April 08, 2014
  • Updated:
    Mon, June 09, 2014
  • SoftwarePros
    Internet
    USA
  • Phone:
  • Category:

In my search for 'photoshop', the SoftwarePros came up, offering three options to access PhotoShop.  I chose the least costly option and filed in the forrm.  Aat the end, when it gave the total price it had given me the most expensive option.  I immediately deleted my information without ever having submitted acceptance. 

Two weeks later, the charge for $98.99 showed up on my bank statement.  I searched out the website again and began my dispute process with them.  I also requested that my bank discontinue my debit card and request a refund. But Software's customer service policy is: refunds are given for three days following the purchase.

The company representatives are saying the money will not be refunded, and if  I pursue my complaint, they have lawyers to deal with me.  Today, I wrote to them again letting them know I would file a complaint online against their company.

In my opinion, their practices are not only dishonest. but a form of cyber-bullying.  And I won't be bullied!  

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