Complaint Review: Sol Melia

Yo compré un tiempo compartido en sol melia, cuando te venden, no te dan el tiempo suficiente para leer el contrato y te explican sólo las partes amables del plan vacacional. Hasta que lo empiezas a usar, es cuando te das cuenta de todas las "letras pequeñas" que uno no lee y que hacen que resulte un fiasco la inversión. Como no era lo que me dijeron, hablé para quejarme , pero eso no era una novedad para ellos, solo me contestaron que mientras no esté en el contrato no cuenta y que no es posible cancelar. 

Al principio contestaban amablemente, pero con el tiempo empezaron a ser más agresivos, menos amables y al final evitaban mis llamadas. En internet me encontré con varia gente en las mismas que yo y más me decepcioné, no podía ni dormir pensando en cómo le iba a hacer para pagar todo ese dinero, vi varias empresas que decían que ayudaban a solucionar tu problema, pero después de lo que me pasó me volví muy desconfiada, entre ellos vi una empresa que se llama mexican timeshare solutions, pero tampoco quise arriesgarme hasta que platicando con un compañero del trabajo me dijo que pasó por algo igual y hasta peor,  porque a él le vendieron un tiempo compartido y aparte lo estafó otra compañía que le iba a "rentar" su semana, él fue el que me dijo que ya había trabajado con mexican timeshare solutions y que si eran de fiar, ya con su experiencia me dio un poco más de confianza y llamé para que me dieran información.

 La verdad fueron meses muy estresantes, porque no estaba con la seguridad de que me iban a ayudar y yo seguía debiéndole a sol melia y no quería arruinar mi historial crediticio, porque mi hijo pronto va a entrar a la universidad, corrí con la suerte que cumplieron con lo que se me prometió, mi contrato fue cancelado y yo solo pagué hasta que me lo cancelaron, no se pudo recuperar nada de lo que pagué, sinceramente me hubiera gustado poder quitarles mi dinero a esos rateros estafadores, pero mínimo ya no tengo que seguir pagándoles nada. 

Fue una experiencia muy difícil y desgastante, pero aprendí mi lección, nunca firmes nada sin leerlo al 100 y los tiempos compartidos son un fraude.

*I bought a timeshare in Sol Melia, when they sell you, they do not give you enough time to read the contract and they explain only the nice parts of the vacation plan. Until you start using it, is when you realize all the "little letters" that one does not read and that make a fiasco investment. As it was not what they told me, I talked to complain, but that was not a novelty for them, they only answered me that while not in the contract does not count and that it is not possible to cancel.

At first they answered nicely, but over time they became more aggressive, less friendly, and in the end they avoided my calls. On the internet I met several people in the same as me and I was disappointed, I could not even sleep thinking about how I would do to pay all that money, I saw several companies that said they helped solve your problem, but after That happened to me I became very suspicious, among them I saw a company called mexican timeshare solutions, but I did not want to risk it until talking to a work colleague told me that he went through something the same and even worse, because he was sold for a while Shared and apart was cheated by another company that was going to "rent" his week, he was the one who told me that he had already worked with Mexican timeshare solutions and that if they were reliable, and with his experience gave me a little more confidence and I called for information.

 The truth was very stressful months, because I was not sure that they were going to help me and I still owed it to Melia and I did not want to ruin my credit history, because my son is soon going to college, I ran with the luck that They fulfilled what was promised to me, my contract was canceled and I only paid until I canceled it, could not recover anything I paid, I would have really liked to be able to take my money from those scam artists, but at least I do not have They continue to pay them nothing.

It was a very difficult and exhausting experience, but I learned my lesson, never sign anything without reading it at 100 and timeshares are a fraud.*