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  • Report:  #1264529

Complaint Review: Solar City at Home Depot

Solar City at Home Depot Corporate partnering. Harassment after botched up sales appointment. Anaheim California

  • Reported By:
    LLJames — Burbank California USA
  • Submitted:
    Thu, October 29, 2015
  • Updated:
    Thu, October 29, 2015

Solar City won't stop calling me. Sending me texts, leaving me messages and my home phone as well. Solar City is desperate to dominate the solar market with an inferior product and counter productive financing. Solar City... Since you put my name on your calling list, which I never authorized you to do at Home Depot when I asked for an appointment (which I believed was confidential), you are now going to get from me what you deserve.

First, I'm at the Home Depot with my mom and we get approached from a friendly guy representing Solar City at Savi Ranch complex in Ahaheim, Ca.  We set up an appointment for my mom's home, so we fill out a form for the person to show up.  Then, I was asked if I was looking for solar, too and I said as a matter of fact I was.  The guy said to fill out my address above my moms so that the sales representative could check out my address to see if I'm eligable when she shows up at my mom's house while I'm there.

I live an hour and a half away from my mom!  So, the guy gave the slip of paper with my mom's info and my info on top and explained to her that she is to go to my mom's address at that date.  I said, that I have to drive a long way to be there with her and help her out, because she is elderly and needs my imput.  They agreed.

I drove to my mom's and I got a text from Jackie.  She said that she was out front at the gate.  I said, "What gate?" - Jackie accidentally showed up at my home instead of my mom's house!  I canceled the appointment with her via text and said, "Never mind, its a no go." 

Then, next thing i know, I'm getting texts on my personal cell phone from several other representitives from Solar City.  Then, I'm getting phone calls in my land line in my home!  I never gave them that number!  Its gotten to the point of harrasment.  

So, I decided that if their customer service is unorganized, then how is their solar?  I looked it up and found out that its financially counter productive!  You are not saving a dime!!! 

Solar City, you (((REDACTED)))

 

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