sole shopper took my $, but didn't send my ordered item Internet
sole shoppers apparently shops for money on the internet. i ordered a pr of shoes nearly 3 months ago (2/21/13). my credit card was billed for $188. i received an email aknowledging the order. i then received another email stating my order had shipped. i emailed and called multiple times and received no communication at all. the most recent communications from me stated i wanted my money back and would file claims if not received. still have not had money returned or shoes.
1 Updates & Rebuttals
soleresponse
Redan,Georgia,
Response to your complaint
#2UPDATE Employee
Sun, September 08, 2013
Hi, I apologize for a delay in our response this review. We hereby acknowledge that we are in receipt of your notice of complaint in which you informed us that you did not receive product(s). We truly regret this unintentional mistake on our part. Please e-mail me directly if this issue has not been resolved. We are only able to discuss your transactions with you directly via e-mail. Again, please accept our apology for this inconvenience. If you wish to discuss more on this issue, please do not hesitate to contact me via e-mail directly: brad.nelson@soleshoppers.com Sincerely, Brad Nelson Customer Relations SoleShoppers brad.nelson@soleshoppers.com