Complaint Review: Solid Ground Financial

 We started the credit debt relief program with this Company in July 2013. We paid 747.00 a month until Jan29, 2014. Alicia, who is no longer with the company, then informed us that she could lower our payment to 608.06 starting in February as I card was paid off then some.She told us we didn't owe in Jan of that year and that the new lower payment would commence in February.We Made the payment and then were called by another person in the office named Susan who we have never dealt with and said Alicia had no right to grant us Jan payment forgiveness .she kept hasseling me at work until I stopped taking the calls. Fast forward all cards are paid off except for 1 which while we were waiting for them to settle, we kept up the 608.00 payments,then when they did settle, we were able to almost pay them off.We had a conference call with Tirek who settled the card and he informed us that Feb 29th2016 was the last payment and it would be higher 745.00. I callecd the first of this month to make sure we were all set for the last payment, and they informed us that we would not be done until June 23rd 2016, which is another 3grand.Something is very wrong.