The Sales Rep name was Santos
phone number 407-446-2952. The rep claimed he was one of the Partners of Solis
Production & he had real power over heavy discounts, & we were going to
get a great rate if we paid in full.My parents paid 100% in full, 2600.00. After
we Paid in Full never heard from them again...the rep went on a 2 week vacation
during the busiest wedding season (weird?), I arranged my engagement photo's
with their independent contract myself.
We had conflicts with the scheduling, details etc and tried
to contact them to make changes. NO ONE returned phone calls until my parents
contested it on their card because my parents felt they were not holding up
their end of the contract. Santos
called me screaming rude comments, we ruined their business, & he couldnt
book 4 weddings because of me? Once he calmed down, when I explained why and
changes were underway he said OK. Santos
agreed to cancel the contract & said Eddie would call my dad & work it
out that has never happened. instead
they submitted emails to my parents' credit card company fighting this charge
to get the full 2600 back on my parents card.
They have never contacted us to work out the details and now
they went bankrupt, packed up and disappeared. I cannot be the only bride
caught up in this vicious scandal, 2600.00 was a HUGE part of my budget and
Solis Productions has ruined everything.
I have begged Santos
to let my parents out of the contract we never signed, refund the money &
just move on. The wedding was well over a year away when this whole mess started,
why cant they release the 2600 back to my parents there is no contract signed
between any parties. Eddie Solis is bankrupt how can they hold up anything. Not
returning phone calls & disappearing, they just stole money right out of
our pockets. How can they get away with this!!! Please advise
Direct quote from one of their contracts "Sadly he went bankrupt" I have her contact info if anyone else needs it!!