Complaint Review: Solomon & Sons Relocation Services

The 1 star is because the person who booked our move knew we were in an apartment and moving into another apartment in Phoenix AZ. When we got the call letting us know the delivery day from the driver we were informed the truck will not fit into any apartment complex, it was 2 trailers on the rig and totaled 85 ft. This is what we paid to have done, to be delivered where we live. Instead we had to go rent a U Haul 15 ft truck and the movers unloaded it off their truck and were done helping us move!!! How is that acceptable????? Without any warning. Had we have know our stuff would be picked up but not deliverable we would not have chosen to use this company. At the very least we should be compensated the price we had to pay for the U Haul, because that's what we paid these movers to do.