Complaint Review: Sona Medspa Sacramento

After paying over $2,500 I received 3 treatments out of my 6 and suddenly got a call that they're cancelling my next two appointments... no explaination left. After calling for weeks with no answer or voicemail available, I finally get a greeting saying that the office is closed and to "expect to be reimbursed or to get a discount at another location" (129 miles away is the closest for me.) After calling the San Mateo office I was told that the Sacramento office went bankrupt and they're planning on reimbursing clients. I was advised to call the Corp. HQ at 615-591-5040, where I get a recording saying nobody is available. I've left a message so hopefully I'll hear back soon. For all others, good luck with the number and hopefully you'll get your money back soon.

Sactwnchick
Folsom, California
U.S.A.