Complaint Review: Sony

My husband bought an $800 Sony camcorder at Best Buy several months ago. I immediately filled out and mailed the $100 reabate offer including all required information.

A few weeks later, we bought a CD burner. I again immediately filled out and mailed the $20 rebate offer including all required information.

A few days later, we bought a large package of CDs. I once again immediately filled out and mailed the $3 rebate offer and all required information.

Now, after all of the business we have given Best Buy and Sony, none of our rebates have been honored, and Sony has no record of our purchases or requests for rebates.

Sony steals from its customers. What a shame, when that enormous company steals from the low income family who is trying to boost the economy by spending.

Victoria
Chula Vista, California
U.S.A.