Complaint Review: Sony Playstation

When a company has an auto renewal for services it puts the onus (burden) on the consumer to stop the company from continuing to take money from the consumer. I find this to be a very shady business practice. I used a giftcard to purchase playstation plus, to play video games online. I intentionally turned off the auto renewal as I only wanted to try it for 3 months. After the 3 months I was charged for an additional 3 months and the used a different credit card of mine they they had on record, but one I never authorized them to use. I find this practice to be shady business. One that you wouldn't expect from such a large company as Sony. When I called to complain, naturally the blame was transferred to me. The supervisor I spoke to told me 10 times thats why we put a disclaimer. Well that may protect them from lawsuits, but not from them getting a reputation for sleazy business practices. I told the supervisor there's a saying, penny wise dollar foolish. They weaseled me for another $25 but now I will never make another purchase from Sony ever again. Good business would have been for them to appologize for the mistake, and leave a good customer feeling satisfied. You won't get that with Sony.