Complaint Review: Sony TV

I bought a new Sony flat screen TV at Best Buys. About 1 week after purchased the TV screen turned blank with only white verticle lines, I called Sony & they set up an appointed the next week with a contracted service company to fix the TV.

The Service company called the day before appointment to cancel because they had to order a part.  Waited another week for the service co to fix.  One week after fixed the TV go blank with white lines again.  I am going thru the same procedure as before waiting because the repair co has to order the part.

I have not been able to watch a brand new TV  for no more than  2 weeks.  Sony Customer Service has not been helpful at all.  This TV  is defective and should be replaced. 

A Customer should not have to suffer without a TV this much after purchasing the TV brand new and pay the amount of money I paid for it.

I choose the Sony TV over several other brands because I though Sony provided good products with good customer service and support, but I see I was wrong.

I sent an email and filled out a survery with my concerns and no one even bothered to contact me.  Their customer service is terrible.  They could have aleast responded to me.

This is unacceptable, I bought a brand new Sony TV and it stopped working after only a week, and Sony doesn't seem to care about it's customers. 

Buyer's beware SONY does not CARE.