Complaint Review: Sonyeztradein.com SonyStyle Trade In Dealtree.com

http://sony.eztradein.com had me mail a perfectly good digital camera to:
Dealtree Inc.
2040 N. Redbud Blvd.
Bldg D, Suite 110
McKinney TX 75069-8213

The camera and memory stick were not returned, and dealtree auctioned it off!

Here is the report I was sent

"Thank you for participating in the SonyStyle Trade-In Program program. This item has now been verified for a value of $0.00.

Here is an inventory of the specifications we have confirmed for this Trade-In:


Quoted Value Verified Value
Item Point & Shoot Sony 7.0 to 7.9 Megapixel Point & Shoot Sony 7.0 to 7.9 Megapixel
CAMERA CONDITION VERY GOOD CONDITION NOT WORKING
OPTICAL ZOOM or DIGITAL ZOOM 3X Optical 3X Optical
CAMERA FOCUS TYPE AUTO FOCUS AUTO FOCUS
EXTERNAL MEDIA INCLUDED WITH CAMERA 128MB TO 191MB 512MB TO 1024MB
FLASH BUILT-IN FLASH BUILT-IN FLASH
LCD Display Built In YES YES
ORIGINAL SOFTWARE INCLUDED YES NO
BATTERY TYPE REQUIRED Uses Rechargeable Battery(s) - included Uses Rechargeable Battery(s) - included
AC ADAPTER / CHARGER INCLUDED INCLUDED
INSTRUCTIONS / OWNERS MANUAL INCLUDED NOT INCLUDED
ORIGINAL CABLES and/or DOCK ALL ORIGINAL CABLES and/or IS INCLUDED NO CABLES INCLUDED
PC CONNECTIVITY USB and/or FIREWIRE USB and/or FIREWIRE
BLUETOOTH CAPABLE NO NO
EXTERNAL TELEPHOTO CONVERTERS / LENSES NONE NONE
Verification Notes n/a The Camera will not Stay Turned off.
The Included External Memory Card was 512MB.
There was No Software Included.
There was No Owners Manual Included.
There was No Cables Included.

Quote Total: $100.00 Verified Total: $0.00

NOTE: if a discrepancy in verified values is found within the next 7 days, another copy of this email will be sent to you with updated values.

No payment will be issued to you as the verified value of your Trade-In is $0.00.

Thank you,
SonyStyle Trade-In Program Program
http://sonystyle.com/tradeup"

Win
Alexandria, Virginia
U.S.A.