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  • Report:  #542803

Complaint Review: SOS Online

SOS Online No support when you have problems with their product Torrance, California

  • Reported By:
    Dave — Phoenix Arizona United States of America
  • Submitted:
    Mon, December 21, 2009
  • Updated:
    Mon, December 21, 2009

I
purchased SOS Online software and installed it on 12-9. On 12-10 I discovered
the software wasn't backing up. I sent an email to support on 12-10. I received a reply
from tech support on 12-11 requesting additional information. I replied...
on 12-11 providing the information requested by tech support. I never received a follow up to the information I sent tech support. I sent
another email on 12-16 requesting help with my problem. I have received not reply from the company. I purchased the
product because it received a high rating in PC Magazine. I would not recommend this company.

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