Complaint Review: SOUND HEALTH OPTIONS

I PAID $250 BY MONEY ORDER FORA BLACK BOX TONE GENERATOR THAT WAS SUPPOSED TO HEAL SPS AND PUT IN BRAND NEW BATTER AND IT DID NOT WORK, SO I PROMTLY RETURNED IT AND REQUESTED A WORKING REPLACEMENT UNIT. 6 MONTHS OR MORE PASSED WITH NO  WORD FROM THEM, THAT THEN AFTER I WARNED THEM THAT IF THEY DIDN'T REPLACE

THE UNIT VOR ISSUE A REFUND, THAT I WOULD FILE I THEN THIS RIP OFF REPORT...

THEN I RECEIVED AN EMAIL SAYING NONSENSE;

Hello Charles,

Unfortunately we received your request for a refund after our refund policy so we will not be able to give you a refund.

Best,

Kris Zwergel