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  • Report:  #1328605

Complaint Review: Soundbetter

Soundbetter No guarantee pf client payments, poor oversite of clents, does not resolve disputes, allows rip-offs of freelancers Brookline, Internet

  • Reported By:
    FoldrumWyatt — Greenville South Carolina USA
  • Submitted:
    Fri, September 16, 2016
  • Updated:
    Fri, September 16, 2016

I  wrote three songs for a client that used Soundbetter.com. I  thought the money was guaranteed for my services. Funds were supposed to be approved and payable through PayPal.  At one point tat the beginning of negotiation the company even asked me to update my PayPal email  because the client  had chosen me for the  project and "funded"  the job.  

 

After work was completed he client told me they would not pay me. Naturally, I contacted Soundbetter and was told they would check into it. Four days passed without a single update. I finally had  to contact the company myself and asked

 

I finally had  to contact the company myself and asked Soundbetter about my case and was told they requested the client pay me , but were told he would not and that I could try asking him again for payment.  RIDICULOUS!

 

Soundbetter needs to learn to pay better and treat their freelance talent better! All client project payments should be guaranteed. Clients should put up money   that is released automatically through paypal when the project is complete. Do not use this company. Run away from it like the plague! They basically support the predatory practices of con artists that use their site and prey on creatives. They don't even provide a way to review clients if they have not upheld their promises.

 

Do not use this company. Run away from it like the plague! They basically support the predatory practices of con artists that use their site and prey on creatives. They don't even provide a way to review clients if they have not upheld their promises.

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