South Beach Rejuvenation And Health Matt,Sales And Jeff,Owner Fraudulent Charges and Scam Artists taking advantage of Medical needs West Palm Beach Florida
I found this local company on the Internet and attempted to get treatment for HRT. After sending them all my medical history I was told by one sales guy rep that everything was approved for X amount of money. I then get a call from a second sales rep stating it's going to be $100 more then the previous quote was mistaken because the first rep was new PLUS a $25 shipping fee.
After disputing the inflated charge with the second rep he said it was approved by the doctors on a Friday and charged my credit card for the product and an overnight $25 shipping fee for something that weights 3 oz. and is local to me. I called on Tuesday after not receiving the product and I get no calls back. I send emails to the owner and the reps. No reply.
On Wednesday at the end of day I finally get through to the 2nd rep that tried to rip me off and he said he just got my file back and it was denied that I needed more test and it's going to cost X amount more. I then got upset because they have charged my card apparently before being approved and they lied stating it was already approved and even with how much medication to take per week. This rep was rude and wouldn't let me finish a sentence. I then told him to refund my card and I would like to speak to the owner. This rep said he didn't like my attitude and for me to meet him after work behind a strip club and we could finish the conversation and he would be happy to give me the owners phone number at that time. I said no and he said he would then go to my home and get my address from my medical paper work.
After 4 days and not seeing a credit on my card I called and the 2nd rep sent me to their secretary saying they will send a check in the mail and it will be 3-4 business weeks before I get the check! I asked her to fax me a copy or statement saying they are going to send a check and she said ok but I have yet to get a fax or see a credit or check. I canceled my bank card. I'm out $355. They wanted to charge me $2000 for a 6 month supply on a class III medication but I said lets try one month first. Thank god I did! They are scamming people! I made a claim with the BBB as well. This company should be closed down and prosecuted
South_florida
Boca Raton, Florida
U.S.A.
4 Updates & Rebuttals
Jeff
West Palm Beach,Florida,
U.S.A.
The statements made by Steve are completely false, these are the facts
#5REBUTTAL Owner of company
Mon, May 19, 2008
Steve,
First of all South Beach Rejuvenation is a Medical Office that specializes in Hormone Replacement Therapy. Our Doctors require certain information to correctly Diagnos and Treat our Patients.
Steve did not want to give our Doctor up to date valid Medical examination of himself. His Physical exam was over a year old and He was told that he would be required to have a new Physical Exam done. He refused to do so, and in turn our Doctor would not prescibe the Patient the Medication he demanded.
Our Office never approved Steve's old Physical Exam that he got 2 years ago. No one at our office ever said this was approved.
$25 for Overnight Priority shipping is not alot, our pharmacy is up in Pennsylvania not in Florida by the way Steve. That is our cost to have the package shipped and processed. We offer patients the Lowest cost for the Best Care in the Medical Community and
Our Office is located in a Professional Office building behind a Adult night club, so Matt offered to Steve to come to the office and talk to the Doctor in person about his Physical that wasnt up to our standards. Yes his Attitude was very poor and not willing to understanding in the Medical feild we have to follow Standard Medical Practice Standards.
We did not send back a refund check because Steve Charged back his Credit Card immediatley and was hoping we would send him a check also and rip us off.
We have over 5000 Patients that are very happy with our Company. Therer is always going to be those 1 or 2 that no matter what you do are never happy, this happens to be one of them.
Matt has been with our Company helping out our Doctors for 2 years and has an impecable and credible reputation dealing with customers.
Visit www.hrtclinicreview.com to read actual testemonials from our clients
Jeff
West Palm Beach,Florida,
U.S.A.
The statements made by Steve are completely false, these are the facts
#5REBUTTAL Owner of company
Mon, May 19, 2008
Steve,
First of all South Beach Rejuvenation is a Medical Office that specializes in Hormone Replacement Therapy. Our Doctors require certain information to correctly Diagnos and Treat our Patients.
Steve did not want to give our Doctor up to date valid Medical examination of himself. His Physical exam was over a year old and He was told that he would be required to have a new Physical Exam done. He refused to do so, and in turn our Doctor would not prescibe the Patient the Medication he demanded.
Our Office never approved Steve's old Physical Exam that he got 2 years ago. No one at our office ever said this was approved.
$25 for Overnight Priority shipping is not alot, our pharmacy is up in Pennsylvania not in Florida by the way Steve. That is our cost to have the package shipped and processed. We offer patients the Lowest cost for the Best Care in the Medical Community and
Our Office is located in a Professional Office building behind a Adult night club, so Matt offered to Steve to come to the office and talk to the Doctor in person about his Physical that wasnt up to our standards. Yes his Attitude was very poor and not willing to understanding in the Medical feild we have to follow Standard Medical Practice Standards.
We did not send back a refund check because Steve Charged back his Credit Card immediatley and was hoping we would send him a check also and rip us off.
We have over 5000 Patients that are very happy with our Company. Therer is always going to be those 1 or 2 that no matter what you do are never happy, this happens to be one of them.
Matt has been with our Company helping out our Doctors for 2 years and has an impecable and credible reputation dealing with customers.
Visit www.hrtclinicreview.com to read actual testemonials from our clients
Jeff
West Palm Beach,Florida,
U.S.A.
The statements made by Steve are completely false, these are the facts
#5REBUTTAL Owner of company
Mon, May 19, 2008
Steve,
First of all South Beach Rejuvenation is a Medical Office that specializes in Hormone Replacement Therapy. Our Doctors require certain information to correctly Diagnos and Treat our Patients.
Steve did not want to give our Doctor up to date valid Medical examination of himself. His Physical exam was over a year old and He was told that he would be required to have a new Physical Exam done. He refused to do so, and in turn our Doctor would not prescibe the Patient the Medication he demanded.
Our Office never approved Steve's old Physical Exam that he got 2 years ago. No one at our office ever said this was approved.
$25 for Overnight Priority shipping is not alot, our pharmacy is up in Pennsylvania not in Florida by the way Steve. That is our cost to have the package shipped and processed. We offer patients the Lowest cost for the Best Care in the Medical Community and
Our Office is located in a Professional Office building behind a Adult night club, so Matt offered to Steve to come to the office and talk to the Doctor in person about his Physical that wasnt up to our standards. Yes his Attitude was very poor and not willing to understanding in the Medical feild we have to follow Standard Medical Practice Standards.
We did not send back a refund check because Steve Charged back his Credit Card immediatley and was hoping we would send him a check also and rip us off.
We have over 5000 Patients that are very happy with our Company. Therer is always going to be those 1 or 2 that no matter what you do are never happy, this happens to be one of them.
Matt has been with our Company helping out our Doctors for 2 years and has an impecable and credible reputation dealing with customers.
Visit www.hrtclinicreview.com to read actual testemonials from our clients
Jeff
West Palm Beach,Florida,
U.S.A.
The statements made by Steve are completely false, these are the facts
#5REBUTTAL Owner of company
Mon, May 19, 2008
Steve,
First of all South Beach Rejuvenation is a Medical Office that specializes in Hormone Replacement Therapy. Our Doctors require certain information to correctly Diagnos and Treat our Patients.
Steve did not want to give our Doctor up to date valid Medical examination of himself. His Physical exam was over a year old and He was told that he would be required to have a new Physical Exam done. He refused to do so, and in turn our Doctor would not prescibe the Patient the Medication he demanded.
Our Office never approved Steve's old Physical Exam that he got 2 years ago. No one at our office ever said this was approved.
$25 for Overnight Priority shipping is not alot, our pharmacy is up in Pennsylvania not in Florida by the way Steve. That is our cost to have the package shipped and processed. We offer patients the Lowest cost for the Best Care in the Medical Community and
Our Office is located in a Professional Office building behind a Adult night club, so Matt offered to Steve to come to the office and talk to the Doctor in person about his Physical that wasnt up to our standards. Yes his Attitude was very poor and not willing to understanding in the Medical feild we have to follow Standard Medical Practice Standards.
We did not send back a refund check because Steve Charged back his Credit Card immediatley and was hoping we would send him a check also and rip us off.
We have over 5000 Patients that are very happy with our Company. Therer is always going to be those 1 or 2 that no matter what you do are never happy, this happens to be one of them.
Matt has been with our Company helping out our Doctors for 2 years and has an impecable and credible reputation dealing with customers.
Visit www.hrtclinicreview.com to read actual testemonials from our clients