Southerland Inc\ Mattress Overstock I purcahsed a mattress made by Southerland Inc in Memphis, TN not even sleeping on the mattress a good 6 months the mattress has sunk in the middle. The mattress was turn as stated on the warranty to Company has No good mattress refuses to honor their warranty , I have a mattress made by Southerland Inc and it is not even a year old. I made contact with the company and they are refusing to do anyt memphis, Tennessee
I, Purchased a mattress from Overstock Mattress Company who sells the brand made by Southerland Inc. Southerland Inc has a warranty they refuse to honor and there products are no good. The mattress is sunk in the middle and it is not that old maybe 6 months. Overstock Mattress COmpany keep telling me to go back to Southerland Inc cocnerning the mattress. Southerland Inc refuses to take the mattress back as well. And it is still under warranty. I have called Southerland Inc and the Company will not talk to you. Nor their attorney. Please think twice before you purchase a mattress made by this company.
3 Updates & Rebuttals
Anna
Fresno,United States of America
UPDATE 02/19/2013
#4Author of original report
Tue, February 19, 2013
" All previous statements made by Annie Morgan regarding Southerland , Inc. and/or Mattress Overstock are retracted."
Anna
Fresno,United States of America
Updated February 19, 2013
#4Author of original report
Tue, February 19, 2013
All previous statements made by Annie Morgan regarding Southerland , Inc. and/or Mattress Overstock are retracted."
Ken
Colorado,USA
Does your mattress meet the measurement standards for a "defective" mattress..
#4Consumer Comment
Wed, October 24, 2012
as defined in your warranty?
Is it stained in any way? This will almost certainly void the warranty.
IF you think they're violating the terms of your WRITTEN warranty, contact the BBB.