Complaint Review: Southern Age Gypsi

WORST EXPERIECE EVER with Southern Age Gypsi! I would not recommend this company to anyone.

My husband selected this company to build a sliding barndoor console unit for our home and match the finish to our table and chairs that we already had! We gave them one of our chairs to have as finishing reference. They attempted to build our sliding barndoor console unit, sending us pictures, when I tell you very poor quality and nothing like the picture we supplied, I don't see how this company could say they are custom builders. When they sent us pictures it truly looked like a DIY'er trying to be a furniture builder with ZERO EXPERIENCE. They were very quick to say they could do the job and take our money.

This company went non-responsive on us after giving us the biggest run around and wouldn't take our calls. They didn't even have enough respect to meet with us to return our chair, they sat it outside and told us we could pick it up! When we picked up our chair they had damaged it, splashing paint all over it. THEY RUINED OUR CHAIR!! VERY POOR CUSTOMER SERVICE and NO WAY TO TREAT A CUSTOMER!! We worked with another local builder in Mauldin, SC whom built our server, just as pictured and we LOVED IT! So glad that another company could fixed what Southern Age Gypsi ruined!