Complaint Review: southern california gas company

The gas company has diconnected my gas service after almost a month of service. They did not notify or give any notice to why the gas was shut off, we found out the hard way with cold freezing water. when i contacted the gas company they told me that an investigation was launched because of a past due bill and that we are the same people and just trying to avoid paying a past due bill.

I tried to explain that we are not the same people and we are not at all related to the previous tenants. My landlord even faxed an eviction notice  that he gave to the previous tenant to the collection agent and they still will not turn on my service. I even proved that i just moved from denver and they still will not turn on my gas. i paid the deposit to turn the gas on and i never even received a first bill.  I dont understand how they can do this. I cant cook and my boys are without hot water to take showers for school.. What the heck can I do to resolve this!!!