Southwest Indian Foundation Bill McCarthy I placed an order for two pieces of jewelry, one for $59 and the other for $199. The envelope was delivered with only the $59 piece. I called for six straight days to let them know. They refuse any replacement, refund or adjustment. Gallup New Mexico
I placed an order for two pieces of jewelry, one for $59 and the other for $199. The envelope was delivered with only the $59 piece.
I called for six straight days to let them know and could only speak to people who take orders.
This company has avoided all response to my complaint. I finally filed a fraud dispute with the credit card company I used for payment.
I believe this company is designed to take and keep money.
They have elaborate check marks next to the items on the packing slip/invoice and an initial from the packer.
They include a note to the customer in the packages they send and talk about making right any problem.
But they refuse to respond to complaints and don't even think about getting a refund, a replacement or any type of monetary adjustment.
This company's business model is fraud, theft, and deception by design.
Also, they are not a registered charity and use "charity" as another scam to take your money.
You are better off ordering from a reputable company.