Complaint Review: Sovereign Bank

Sovereign Bank claims it will buy checks from other banks if you open a checking account with them. Unfortunately Sovereign Bank bought my bank, Berks County Bank. I had about $10 dollars worth of checks that I attempted to sell after using the starter checks Sovereign Bank gave me.

When I went to sell my Berks County Bank checks To Sovereign Bank the moron I was dealing with told me the buyback period was over. He couldn't tell me when it had ended. He didn't show me any documentary proof. He just insisted he couldn't buy my checks -- despite the fact Sovereign was still buying checks from other banks!

Sovereign Bank then stole money from me by replacing my free Berks County Bank ATM card with their own check card which I had not requested and which has a $12 annual fee.

Not wishing to be ripped off any further I closed my checking account and opened a savings account to get a free ATM card. They told me it would arrive at my house in seven to ten business day. Three weeks later when I called to find out where my card was I was told it hadn't even been ordered. I immediately closed my account and pulled all my money out of Sovereign Bank and I will encourage everybody I know to do the same due to their unethical and shoddy business practices.

Pete
Wyomissing, Pennsylvania
U.S.A.