Soyo USA, SoyoTEK, & TigerDirect rebate ripoff Nationwide
Add me to the list of people who haven't gotten their rebate from Soyo. I purchased a P4VGA motherboard from tigerdirect.com in March and promptly submitted all docs for my $62.99 rebate. After no word for 18 weeks, even though the rebate was only supposed to take 16, it finally showed up on their rebate website (www.rebatestatus.com) that I had an invalid receipt. I have faxed and emailed the numerous copies they have asked for, along with sending copies from an online tool at tigerdirect.com.
At first I got many responses saying "Sorry, we still haven't received your receipt," which is funny since I one of the return emails had it right below. At this point they have stopped responding to my emails. My next step will be the Attorney General.
Andrea
55427, Minnesota
U.S.A.
1 Updates & Rebuttals
K.
Vancouver, B.C.,British Columbia,
Canada
2 Rebates not received on Soyo Computer systems...claiming "have not received invoice & UPC"
#2Consumer Comment
Sun, November 14, 2004
We are having the same problem as Andrea on 2 separate computer systems purchased by different families.
The rebate fulfillment house for the Soyo barebone Computers purchased is claiming in one case that they have not received the invoice and UPC code. This claim is as astounding as it is ridiculous because they sent e-mail both acknowledging receipt of these documents and by a second e-mail "accepting" the rebate claim.
In the other case their website indicates they have printed and mailed a cheque which we have never received.
These guys are just lunatics. Bottom line is that by their own written promises both rebates were due at our location on Sept. 30, 2004. The date of this writing is November 14, 2004. Neither family has received a cheque. When we contacted the fulfillment house On-Rebate they claim to be behind or recommend we wait "a few more weeks".
These people just do not pay.
K. Wright
Vancouver, B.C. Canada
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