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  • Report:  #461481

Complaint Review: Spa Cap - SPACAP.com

Spa Cap - SPACAP.com Don't buy from Spa Cap, they do not stand behind their product Lynden Washington

  • Reported By:
    Stoughton Massachusetts
  • Submitted:
    Sun, June 14, 2009
  • Updated:
    Sun, June 14, 2009
  • Spa Cap - SPACAP.com
    932 Birch Bay Lynden Road,
    Lynden, Washington
    U.S.A.
  • Phone:
    360-354-0543
  • Category:

I purchased a new spa cap from this company. Based upon their web page, and speaking with the lady on the telephone that claimed she came up with the idea I thought they were a reputable company. The cover for my hot tub failed within 6 months of receiving it. I sent it back for repair and was told I would have it back quickly, which I thought meant a couple of weeks. When I did not receive it back in 6 weeks I called. I was told that I would have it back soon. After 4 months I contacted the BBB which was advertized on the site. I was told I would have the cover back in 2 weeks. It never came!!!

The company is still accepting orders and claims to offer a 3 year warrantee. Do not belive it.

George
Stoughton, Massachusetts
U.S.A.

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