Complaint Review: Spa Lady

I first heard about this Women's Fitness Gym through my previous employer. I was called regurarly by their staff until I came into the gym and almost signed a contract that would have not met with my current needs. I was contacted several more times until I finished school.

I thought this gym was too good to be true for the simple fact that this gym was for women only, pre/post pregnancy classes and offered child care services while you exercised. I decided to join the gym once my semester was over and wish I never did. However, I was four months pregnant and became very ill and tried to extend the time on my membership until I was well enough to continue with my gym membership. I was denied because I was unable to obtain a doctor's note. I did not make such a big deal because I went on days that I felt well enough to exercise.

I joined the gym in July of 2003. The summer came and went and I noticed on my recent credit card statement for the months of October and November 2003, that this gym had billed me for two months of service charges that I was unaware of or notified about.

I called the gym immediately and told them I was not participating in their gym and wanted to be refunded. They told me that was not possible. The sales woman stressed that the type of membership deal that I signed up for was correct.

In order to cancel my gym membership, I would have to write a handwritten letter to their headquarters explaining why I did not want to continue being a member to their gym. I did so and to my suprise it's December 2003 and I just found out again that I was billed for another monthly fee.

This time the sales woman stressed they had to have a whole calander months notice and that they would consider my contract terminated. When I signed up for the gym, the sales woman did not mention this information to me or I would have rejoined my previous gym and I'de still have control over my money.

The only thing I was told of being charged for was my once in a life time gym membership and the summer gym special, I was not informed that every month I would be automatically billed without my consent. I was taken for $150.00 in service charges even though I was not active in their gym. How do these people live with themselves?

Please Read Every Detail of a gym membership contract because when you think you've heard it all even the new fitness centers sprouting up all over have their own get rich scams.

Brenda
Belleville, New Jersey
U.S.A.