Complaint Review: Spark Energy

I've read hundreds and hundreds of complaints about Spark Energy and I feel so misled, lied to, cheated, disrespected, violated and downright scammed that I can't believe how this company can remain in business in this country. My story is the same as all the other complaints on this website and all over the internet and I'm sure they will copy and paste their same "We are very sorry..." response to this complaint as they have with all the other people they screwed over in this forum and who knows where else. A female salesperson knocked on my door, even when I have a "No Solicitors" sign clearly posted and claimed she works in conjunction with my gas company - Southern California Gas Company.

She said she could save me money on my gas bill and I was very skeptical because the badge around her neck was turned around so I couldn't see it and I told her I wasn't interested and I was on a long distance phone call. She did not take no for an answer and said she could come back the next day so I agreed reluctantly. The next day she showed up and asked if she could see my gas bill in order to save me money. After reviewing my gas bill, she talked me into signing up. Almost two months later, I received 2 statements: one from Spark Energy for gas supply and one from my gas company for transportation... and it didn't add up. I was now paying double for my gas and I confirmed that I was only paying for transportation from my own gas company when a Spark Energy representative tried to shift the blame and claimed that my gas company was wrongly charging me for supply and transportation when in fact, they weren't.

Immediately I cancelled my account with Spark Energy and told them I WILL NOT PAY ANY cancellation fee of any kind and will fight them to the bitter end. I still have to pay Spark Energy 3 payments for gas supply, which if I can I will get it refunded back to me... they deserve to and should eat these payments. A number of my neighbors were also scammed by this company and since have filed complaints and have cancelled their contract with Spark Energy. After this, I'm filing a complaint against Spark Energy with the council of the Better Business Bureaus, which to no surprise Spark Energy is not a BBB accredited business. I'm also taking them to small claims court if I do not receive a full refund of everything under fraudulent misrepresentation in California. Spark Energy, in my opinion, is a disgrace to American businesses. Do NOT ever sign up with this company or you'll be here writing the exact same thing. BEWARE!