Complaint Review: Sparkletts water

I was a customer for 8 years with sparkletts water. Water was delivered twice a month. My bill was always paid on time . Then one day I was unable to access my account due to the fact that sparkletts had sent me to collections. My prior bills never reflected an unpaid amount. When I was finally able to get through, they realized they had made a mistake and reinstated my account. Then two years later I get a collections call for the same amount. And apparently I still owe that amount. After getting through to them, I am told that it was never removed from billing and therefore it went back to collections. Their solution was that I need to call them in a month and ask them to take the amount that I supposedly owe out of billing, So that it's not sent again to collections. This company is deceptive, corrupt, and whenever they can they create bills that shouldn't even exist in order to charge the consumer more money. PLEASE THINK TWICE ABOUT CONTRACTING OR BUYING ANY OF THEIR PRODUCTS. THEIR DECEPTIVE PRACTICES WILL ONLY CAUSE YOU HEADACHES.